Secure Parking
Secure Parking’s mission is to develop a fresh and more relevant approach to car parking that benefits all types of parking customers. The primary aim of this project was to redesign the UX and UI to create a seamless customer journey throughout the entire parking experience, including search, booking, payments, user support and account management.
Good Design Australia – Winner
Victorian Premier's Design Awards - Finalist
Colours were introduced for parking type identifiers to make navigation clearer throughout, as well as custom iconography to keep all details on brand and unique to Secure Parking. With a fully mobile-first approach, every booking flow for each product type was considered to ensure optimal user experience for all customer types.
With over 200 screens, this extent of this project has resulted in higher customer engagement and lower operating costs for Secure Parking.
